USECON at the conference „Route 2019: Payment Transactions“
Payment Services Directive (PSD II) – The Customer in Focus!
We are looking forward to Markus Murtinger‘s talk at the imh GmbH conference „Route 2019: Payment Transactions“.
Markus will be talking on the second day of the conference at 10:15. Subject of his talk will be „PSD II breaks down walls – Closure means losing customers!“.
Agenda
- We are only as good as the others are bad
- Why PSD II is important from a Customer Experience point of view
- How do Customer Journeys change in the banking industry
- Effects on customer behavious in the future
These and other important aspects, Markus Murtinger will be looking at in his talk.
