Alina Köhler interviews in USECONs new webinar series „Alina’s Guests“ experts from the practice concerning technological, innovative and research-oriented buzzwords.
„Chatbots“ with Floor Drees, Managing Director of the sektor5 (#3)
During my third webinar series “Chatbots” I’m honored to welcome jointly with you as my guest, Floor Drees, Managing Director of the sektor5.
Everyone working in Artificial Intelligence (AI)/chatbots, has the opportunity to further develop technology which will affect the future of especially finance/payment, transport and health. The main question is how human-like‘ these solutions will need to be (if at all) in order to be adopted. And how will the future of employment look like?
Chatbots will need to be interoperable across all messaging platforms and should be able to remember your data across platforms to create a seamless user experience. Interoperable doesn’t mean ‚the same‘. Telegram & wechat demand another approach.
Similarly a multilingual offering also need to be fit for different markets with a potentially significantly different approach and relation to products and services. This has huge impact on conversation.
Instead of employing an archaic set of rules that provide canned responses to questions asked in a very specific way (rule-based approach), chatbots will be able to learn from conversations and recognize when the same question is being asked in a different way. Machine learning and natural language processing will allow AI to recognize when two different consumer requests might, in fact, be the same.
Together with you, we want to take a deeper look at the following content during this webinar:
- Theoretical foundation: Definition of terminology, historical development of Chatbots
- Use Cases: Where have Chatbots been implemented so far, on what purpose and with which output/ value generation (Community Housing, finance/banking industry, end-of-life-processes)
- Taking a glance into the future: Potential and opportunities of Chatbots
- Follow up: Surprise!
Who? This webinar applies to everyone, who is interested in the current and future potential of Chatbots/Human AI and wants to learn more about how Chatbots are and will be implementet sustainable and with long-lasting value creation. As theoretical basics and terminology will be defined in the very beginning of this webinar before we cross the bridge to practical use cases, we warmly welcome laymen as well as persons who have already been in touch with Chatbots and want to learn more and/or enrich this webinar with questions, comments or own experiences.
When? 29th of August 2017, 14:15 Uhr – 15:00 Uhr
Where? You can sign up for free for the webinar now!
Within our new webinar series, Alina Köhler (USECON – Sales, Marketing & Business Development Manager) investigates this year highly-topical themes from technology, research and innovation and lights up often heard buzzwords from a customer point of view. Whether it’s about Indoor Navigation Experience, Virtual Reality or Chatbots: Alina takes a closer look!
Scrutinize with me internationally discussed trends together with leading experts from the practice. Take your chance to let your questions be answered in real time by my guests and learn more about the definition of mentioned terminology, practical use cases and take a look at innovative future potentials as well as possible approaches and its boundaries.
Registration and participation: Please register here for the free webinar „Chatbots“. After your registration, you will receive further information about this event. If you might not have time to watch the webinar live stream, feel free to register nevertheless and we will send you the video link afterwards. If you have remaining questions or wold need more information, please contact Alina Köhler, who is happy to support you at any time.